Webex Contact Center Engineer (Webex Contact Center & AI Solutions)

Job Description A fortune 250 retail client in Memphis, TN is seeking an experienced Webex Contact Center Engineer to design, implement, and support enterprise contact center solutions. This role will focus on delivering modern customer and agent experiences using Webex Contact Center (WxCC), Webex Calling, Agent Assist, Conversational Agents, Gemini Enterprise CX Terraform, CRM (MSD) and API-based integrations. The ideal candidate will have a strong background in cloud contact center technolog…