Website Specialist - Growth Projects

At The BUSY Group, we're committed to making a positive difference in the lives of individuals, families and communities. With operations spanning Australia, New Zealand, Canada and the UK, our team supports people through employment services, education, skills development and community programs that create meaningful opportunities and lasting impact.

About the Role

At The BUSY Group, we're growing rapidly and investing heavily in our digital presence. We're seeking an experienced Website Specialist - Growth Projects to lead the delivery of new website builds, website refurbishments and strategic digital projects across a diverse portfolio of more than 20 websites.

This is a unique opportunity to join a purpose-driven organisation where your work will directly support initiatives that change lives through employment, education, apprenticeships, skills and community services. Reporting to the Digital Marketing Manager, you'll play a critical role in helping our brands grow through high-performing, engaging and user-focused digital experiences.

As the Website Specialist - Growth Projects, you'll take ownership of website and digital project delivery from concept through to launch and post-launch review. Working across multiple concurrent projects, you'll coordinate stakeholders, manage timelines, oversee website implementation, monitor quality standards and ensure projects are delivered on time and to scope.

This role combines hands-on website management with strong project coordination skills, making it ideal for someone who enjoys both the technical and organisational aspects of digital delivery.

You'll work closely with our growth projects team, digital specialists, content and creative teams, business stakeholders and external partners to create outstanding digital experiences that support organisational growth.

Key responsibilities

Lead Website Projects End-to-End

• Manage multiple website builds, refurbishments and digital projects simultaneously
• Translate business requirements into clearly defined project scopes and delivery plans
• Develop and manage project timelines, milestones, risks and dependencies
• Coordinate internal stakeholders, agencies and suppliers throughout project delivery
• Drive projects through discovery, build, testing, approvals, launch and review phases

Website Build & Implementation

• Build and maintain websites, landing pages and microsites using WordPress and modern page builders
• Configure page structures, forms, calls-to-action and user journeys
• Implement content and creative assets using approved templates and design systems
• Coordinate specialist development and integrations with external partners
• Support website launches and transition projects into business-as-usual ownership

Quality, Performance & User Experience

• Conduct comprehensive quality assurance testing before launch
• Ensure websites are responsive, accessible and aligned with UX best practice
• Implement on-page SEO and website performance standards
• Coordinate analytics, tracking and conversion measurement requirements
• Monitor and resolve website issues to ensure high-quality outcomes

Security, Privacy & Compliance

• Support security, privacy and procurement approval processes for web platforms and vendors
• Assist with risk assessments and approval documentation
• Ensure approved tools, plugins and integrations meet organisational standards
• Coordinate with internal technical, security and infrastructure teams when required

Collaboration & Continuous Improvement

• Work closely with content, creative, CRM and digital marketing specialists
• Engage business stakeholders and external suppliers to drive project outcomes
• Evaluate project performance and identify opportunities for improvement
• Maintain reusable templates, processes and project documentation
• Contribute ideas that improve website delivery and digital performance

Why BUSY?

Our people enjoy:

• A meaningful role within a purpose-driven organisation.
• A collaborative and supportive team environment.
• The opportunity to contribute to an organisation making a real difference across Australia, New Zealand, the UK and Canada.
• Genuine career progression across a growing organisation with a personal training and development budget
• Enjoy a hybrid work model, collaborating in the office and working from home
• Paid Parental Leave and annual My BUSY Day
• 3 day gifted leave Christmas closure
• Fitness Passport, retail discounts and wellbeing programs

About you

You're a highly organised digital professional who thrives on managing multiple priorities and delivering quality outcomes. You're equally comfortable discussing business objectives with stakeholders as you are working within a CMS to bring a project to life. You enjoy solving problems, building relationships and ensuring nothing falls through the cracks. You will have:

• 7+ years' experience delivering website or digital projects
• Proven experience managing website projects from planning through to launch
• Strong hands-on experience with WordPress and modern page builders
• Experience working with website content, forms, integrations and digital platforms
• Knowledge of accessibility, SEO, website performance and analytics best practices
• Strong project management, stakeholder engagement and communication skills
• Ability to manage competing deadlines while maintaining attention to detail
• A proactive and solutions-focused approach
• Degree or Diploma in Digital Media, Web Development, Marketing, Communications, Project Management or a related discipline, or
• Equivalent relevant industry experience

Highly regarded:

• Experience with Bricks, Elementor, Gravity Forms, HubSpot, GA4 or Google Tag Manager
• Working knowledge of HTML and CSS
• Experience working in growth marketing or digital transformation environments
• Experience managing third-party vendors and agencies
• Exposure to security, privacy and procurement approval processes
• Experience working across multiple brands or large organisations

Next Steps

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities