Welcome Host
wshgroup Welcome Host
We are recruiting for a Welcome Host to join our brand-new workplace experience team supporting a “big 4” professional services firm in their new state-of-the-art offices in the heart of Dublin.
This is an exciting opportunity for a customer-focused professional who enjoys creating exceptional workplace experiences, building relationships, and delivering outstanding service in a premium corporate environment.
Key Responsibilities
- Act as the main point of contact for employees and visitors across allocated office floors.
- Conduct regular floor walks, ensuring workspaces remain clean, organised, and fully operational.
- Provide support with lockers, meeting rooms, desk spaces, stationery, printers, and audio-visual equipment.
- Resolve day-to-day workplace issues and coordinate with Facilities, IT, Security, Cleaning, and Hospitality teams.
- Support new starters and colleagues during office relocations and workplace changes.
- Build strong relationships with clients and proactively respond to their needs.
- Manage meeting room bookings, setup requirements, catering requests, and room readiness.
- Monitor meeting room standards, replenish supplies, and report technical or maintenance issues.
- Assist with service reporting and continuous improvement initiatives.
Hours: 40 hours per week, shifts are 8am-4:30pm & 9:30am-6pm, Mon-Fri. Flexibility to work evenings to cover events is required.
Salary: €34,000 per annum
- Previous experience in hospitality, front-of-house, customer service, workplace experience, or a corporate support role.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Proactive, professional, and solutions-focused.
- Comfortable working in a fast-paced, client-facing environment.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.