Wellbeing Support Workers - Shanty Creek

Wellbeing Support Workers
Shanty Creek Transition Program | Mareeba Region, QLD
2 Casual Opportunities Available
1 x Aboriginal and/or Torres Strait Islander Identified Wellbeing Support Worker
1 x Wellbeing Support Worker
$40.49 per hour + Super + Casual Loading + Penalty Rates
Connection. Culture. Community.
Some of the most important moments in recovery happen when people reconnect with family, culture, community and their goals for the future.
As a Wellbeing Support Worker with Lives Lived Well, you'll walk alongside participants as they strengthen wellbeing, build confidence, develop independence and continue their recovery journey within the community.
Based at the Shanty Creek Transition Program, located approximately 60km from Cairns in the Mareeba region, you'll play an important role supporting participants to maintain recovery, strengthen support networks and build positive futures.
If you're passionate about supporting people and want to make a genuine difference in the lives of others, we'd love to hear from you.
Why You'll Love This Role
✅ $40.49 per hour + Super + Casual Loading + Penalty Rates ✅ Meaningful work that makes a genuine difference✅ Support social and emotional wellbeing and recovery✅ Ongoing learning and development opportunities✅ Employee wellbeing and support programs✅ Supportive, values-driven team culture✅ Be part of creating positive outcomes for individuals, families and communities
Why This Role Matters
Connection can change everything.
As a Wellbeing Support Worker, you'll provide practical and emotional support to participants as they continue their recovery journey and work towards goals that are meaningful to them.
You'll help people strengthen their wellbeing, reconnect with family and community, build confidence and independence, and continue making progress towards healthier futures.
This is an opportunity to walk alongside people at an important stage of their recovery journey while contributing to a culturally safe environment that promotes respect, connection and hope.
About Shanty Creek
Located in the Mareeba region of Far North Queensland, the Shanty Creek Transition Program supports people as they transition from residential treatment into community living.
The program focuses on recovery, social and emotional wellbeing, community connection and supporting participants to achieve their personal goals.
At Shanty Creek, we recognise the strength, resilience and cultural knowledge Aboriginal and Torres Strait Islander peoples bring. We provide a culturally safe environment where people can connect and reconnect with themselves, their culture, community and future aspirations.
About These Opportunities
We are currently recruiting for two Casual Wellbeing Support Worker positions at the Shanty Creek Transition Program:

• 1 x Aboriginal and/or Torres Strait Islander Identified Wellbeing Support Worker• 1 x Wellbeing Support Worker

Both positions provide support to all participants accessing the Shanty Creek Transition Program and contribute to a culturally safe, supportive and recovery-focused environment.
For the identified position, the cultural knowledge, lived experience and perspectives Aboriginal and Torres Strait Islander staff bring are highly valued and help create a culturally safe, inclusive and welcoming service for everyone accessing the program.
Lives Lived Well considers being an Aboriginal and/or Torres Strait Islander person to be a genuine occupational requirement for the Identified Position under Section 25 of the Anti-Discrimination Act 1991 (Qld).
You Don't Need a Formal Qualification
What matters most is your commitment to supporting people and communities.
We value cultural knowledge, community connection, lived experience, compassion and a genuine desire to support people on their recovery journey.
Whether you've worked in community services, health, youth work, cultural support, recovery services or another helping profession, we'd love to hear from you.
What You'll Be Doing

Build positive, respectful and culturally safe relationships with participants.
Provide practical and emotional support aligned with participant goals and recovery plans.
Encourage engagement in activities, appointments and community connections.
Support participants to strengthen wellbeing through a strengths-based approach.
Assist participants to build confidence, independence and life skills.
Work collaboratively with internal and external stakeholders to achieve positive outcomes.
Maintain accurate client records, case notes and handover information.
Maintain professional boundaries and confidentiality.
Contribute to a safe, supportive and recovery-focused environment.
Support participants to reconnect with family, culture and community where appropriate.

About You
You understand the importance of connection, respect and community.
You recognise that recovery looks different for everyone and believe people deserve to be treated with dignity, compassion and hope.
You are passionate about supporting people as they strengthen wellbeing, achieve their goals and create positive futures for themselves, their families and their communities.
To be successful in this role, you'll bring:

A compassionate, non-judgemental and culturally respectful approach.
Strong communication and relationship-building skills.
Emotional maturity and resilience.
The ability to maintain professional boundaries and confidentiality.
A commitment to strengths-based and person-centred practice.
Strong organisational and administration skills.
Confidence working independently and as part of a team.
A willingness to learn, grow and contribute to continuous improvement.
Commitment to self-care and personal wellbeing.

Essential Requirements

Aboriginal and/or Torres Strait Islander identity (Identified Position only).
Current Australian Driver Licence.
Ability to obtain a National Police Check.
Full working rights in Australia.
Working with Children Check.
Willingness to obtain a First Aid and CPR Certificate.

Highly Regarded

Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or a related discipline.
Experience working within the Alcohol and Other Drug, Community Services, Health or Human Services sectors.
Knowledge of recovery-oriented and strengths-based approaches.
Experience supporting people from diverse backgrounds and communities.
Lived or living experience that contributes to culturally safe and effective support.

Why Join Lives Lived Well?
At Lives Lived Well, you'll join an organisation committed to helping people live healthier, happier lives.
You'll have access to:

Employee wellbeing and support programs.
Ongoing learning and development opportunities.
Employee Assistance Program (EAP).
Rewards Gateway discounts and special offers.
A supportive and values-driven workplace culture.
Meaningful work that contributes to healthier individuals, families and communities.

Apply Now
Healing Happens Through Connection.
If you're passionate about supporting people, walking alongside them on their recovery journey and helping build strong, healthy futures, we'd love to hear from you.
Please submit your resume and a brief cover letter outlining your interest in the role and what attracts you to Lives Lived Well. In your application, please indicate whether you wish to be considered for the Identified Position, the Non-Identified Position, or both opportunities.

Applications will be reviewed as they are received and the advertisement may close early if suitable candidates are identified.
Lives Lived Well is committed to creating a culturally safe, inclusive and respectful workplace. We value cultural knowledge, lived experience and community connection and encourage Aboriginal and Torres Strait Islander people to apply.