Wellness Centre Admin
Summary
Oversee daily operations of a boutique wellness centre, coordinating schedules, events, and practitioner support while driving community growth and customer satisfaction.
Company Overview
Join a boutique wellness centre dedicated to creating meaningful customer experiences, supporting practitioners, and building a positive community focused on holistic health and personal development.
Job Summary
As a Wellness Centre Admin, you will oversee daily operations, coordinate schedules and events, support wellness practitioners, and drive community growth to enhance client satisfaction and business development.
Responsibilities
- Manage daily operations to ensure smooth and efficient centre functioning
- Coordinate appointments, class schedules, workshops, and events to optimize resource use and client engagement
- Deliver excellent customer service by promptly handling enquiries, memberships, bookings, and follow-ups
- Support wellness practitioners, therapists, and facilitators to enable effective service delivery
- Monitor and maintain centre cleanliness, ambience, and operational standards to enhance client experience
- Perform administrative tasks including reporting and inventory management to support operational needs
- Assist in creating and executing marketing campaigns and social media content to increase community engagement
- Develop partnerships and initiatives that expand the wellness community and foster collaboration
- Support business development efforts to achieve revenue growth and sustainability
Preferred competencies and qualifications
- 3–5 years of experience in operations, hospitality, wellness, healthcare, retail, or customer service management
- Strong interpersonal and communication skills demonstrated through effective client and team interactions
- Excellent organizational and multitasking abilities to manage multiple priorities efficiently
- Self-motivated, proactive, and solution-oriented approach to problem-solving and task completion
- Proficiency with digital tools, scheduling systems, and social media platforms to support centre operations and marketing
- Passion for wellness, holistic health, personal development, or community building to align with centre values
- Experience managing a small team is an advantage