WELLNESS DESK STAFF

POSITION SUMMARY:

The Wellness Attendant is responsible for providing customer service to members in the Wellness Center and Free Weight Room and follows the YMCA of the USA Health and Fitness guidelines. The Wellness Staff creates a safe, enjoyable, and positive atmosphere that promotes member wellness in accordance with the YMCA policies and procedures.

ESSENTIAL FUNCTIONS:

1. Build relationships by initiating conversations with all members, staff, volunteers and guests.
2. Understands, supports and is committed to the YMCA cause and our role in the community as a leader.
3. Provide quality wellness coaching for members through “Fit Start” appointments (blood pressure, heart rate, body composition, flexibility, etc.).
4. Participate in instructing various programs which may include Adult and/or Youth Fitness Consultations and Exercise Equipment Orientations.
5. Ability to serve as a positive role model and provide constructive feedback
6. Responsible for assuring high standards of program quality and safety in accordance with YMCA safety and risk management policies. Reviews program statistics. Monitors, evaluates and modifies the effectiveness of the program.
7. Adhere to all policies and procedures as set forth in the employee handbook, director handbook, department handbook, emergency response plan manual including Child Abuse Prevention.
8. Communicate assertively in ensuring and enforcing policies and guidelines for the equipment area along with keeping this area safe, clean, and functional.
9. Encourage members to participate in health and fitness programs such as personal training, small group classes, specialty classes, group exercise classes, etc.
10. Performs other duties as assigned.