Wellness Director
- Manage a highly motivated, well-trained staff, and effective employee relations. Communicate effectively with all employees to ensure a positive and clear understanding of goals and direction. Conduct routine performance meetings and competency checks with staff to ensure the effectiveness of Fellowship Home and State HFR standards.
- Ensure quality and operational effectiveness in the areas of resident care, admissions, and State HFR compliance. Apply processes and procedures to maintain proper compliance, and care, and to create value for existing and prospective residents.
- Manage performance of resident assessments, complete incident reports, and carry out direct care to new admissions, residents with acute illness, residents with a sudden change of condition, etc. Contact resident sponsor and/or home health/hospice/EMS about changes in resident condition in a timely manner as needed. Ensure the same through the supervision of direct care staff.
- Ensure the Daily Routine for LPN Floor Supervisor, Daily Routine for CMAs, and Daily Routine for PCAs is completed/implemented by each LPN Floor Supervisor/CMA/PCA each working day.
- Ensure operational effectiveness of medication rooms, med carts, and personal care stations, including ensuring appropriate medications, wound care supplies, and treatment supplies are present. Ensure medication rooms, med carts, and personal care stations are clean and orderly. Also ensure there is a proper quantity of needed medications in stock and as coordinated with the pharmacy, physicians, etc.
- Become proficient in and ensure proper use of an internal system (Resident Manager) and communication log, while maintaining other such records as required to actively track incidents, illnesses, and happenings concerning the residents and staff. Make recommendations for improvement to management and monitor employee use for proficiency and accuracy.
- Assist in establishing and implementing appropriate brand/image guidelines for FHB to effectively promote services and to meet/maintain targeted occupancy standards. Help ensure minimum census/occupancy levels for all departments are achieved as planned and oversee strategies and tactics used to ensure consistent and accurate actions are taken throughout the admissions/sales process.
- Ensure that time and quality standards established by Fellowship Home are being met or exceeded and without error, including medication passes, general resident care, charting, filing, and other duties.
- Ensure the completion of comprehensive resident care plans, involving participation from appropriate staff from all shifts, and ensure they are updated regularly to fit resident care needs, including activities of daily living (showering, walking, toileting, etc.).
- Assist with staff hiring and orientation, training, continuing education, and staff development. Other personnel duties consist of supervising and coaching employees including helping to achieve goals, setting schedules, approving leave, reviewing performance regularly, counseling, and discipline.
- Ensure daily attendance of scheduled staff that allows for adequate floor coverage within allotted budget parameters. Oversee the rotating on-call schedule for after-hours and holidays, and is available as needed for crisis management and emergencies. Be willing to fill any hourly position, as needed.
- Maintain understanding and awareness of the Department of Community Health’s Healthcare Facility Regulation Division’s Rules and Regulations for Assisted Living Communities, interpret them appropriately, and apply them to effectively achieve and maintain operational effectiveness.