Wellness Therapist
Summary
Provides spa treatments like massages to hotel guests, maintains cleanliness, and upsells services while adhering to five-star hospitality standards.
Therapists are responsible for delivering exceptional treatments to guests of the wellness in line with Swissôtel brand standards, whilst maintaining excellent five star guest care, cleaning standards and grooming. Responsible for revenue generation through retail and up selling of all Spa services.
What you will be doing:
Performing massage & body services within the standards of Swissôtel
Guest Relations
Upsell
Welcoming & Farewell
Ensuring that the treatment and back of house areas are clean and well maintained in all times
- Previous experience as a Massage Therapist required (Minimum 1-2 years)
- Certification from an accredited school of Massage required
- Current professional licenses
- CPR and First Aid certification is required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.