WFP Senior Data Scientist
Summary
Build AI/ML models to forecast demand, optimize capacity, and improve scheduling for Chase’s call centers, back-office ops, and branches.
Job Description If you like turning real-world problems into models that actually move the needle, you'll fit right in. Our Workforce Planning (WFP) Data Science team builds AI/ML solutions that help forecast demand, optimize capacity, and sharpen scheduling-at the scale of Chase call centers, back office operations, and ~5,200 branches. The work is complex, high-impact, and rarely "plug-and-play"-you'll frame the problem, choose the right math, and deliver solutions built for action. If real-t…