WFS Outbound Agent ( Telesales) x3
MAIN PURPOSE
To contribute to the achievement of WFS targets by maximising sales through the outbound
channel in alignment with WFS policies, procedures and standards.
KEY RESPONSIBILITIES
- Prospecting financial products to existing and new business customers
- Marketing (Outbound calls)
- Sales Targets and Metrics
- Customer Service
- Compliance
Requirements
KEY COMPETENCIES
FUNCTIONAL COMPETENCIES
- Call Centre Task
- Knowledge of Telephony Sales Management
- Product Knowledge (Financial Services or Banking Products
- Knowledge of Leads Management or Dialler systems
MINIMUM QUALIFICATION
- Matric / Grade 12
MINIMUM REQUIREMENTS
- Minimum 12 months Outbound Telesales experience
- Experience is Financial Services and/or Banking Sector advantageous
- Individual must comply with the FAIS Fit & Proper requirements
It is a requirement of this role that the incumbent meets the FAIS Fit & Proper
requirements and remains Fit and Proper for the duration of their employment with
WFS.