Wholesale Operations Specialist
[KOR]
정책 및 금융상품 Governance
- 본사(HQ) 요구사항 및 국내 법규에 부합하는 신용 및 금융상품 관련 주요 정책·가이드라인 관리 및 운영
- 금융상품 구조, 정책 해석 및 관련 문의에 대한 본사 및 유관 부서 간 조율, 금융상품의 승인·문서화·관리 지원
Wholesale 운영
- Loan Creation, Disbursement, Settlement, Invoicing 등 Wholesale Finance 주요 업무 프로세스 관리 및 모니터링
- 신규 금융상품 및 사업 요구사항에 대응한 업무 프로세스 설계 및 구축
시스템, 프로세스 개선 및 프로젝트
- Wholesale Finance 운영의 효율성 및 효과성 향상을 위한 프로세스·시스템 개선 과제 주도
- 시스템 변경 요청 및 업무 프로세스 개선 조율, 시스템 운영 모니터링 및 시스템 이슈 원인 파악·해결 지원
Wholesale 고객 및 Stakeholder 관리
- Wholesale 고객 및 내부 유관 부서의 업무 문의 대응 및 운영 지원
- 업무 및 운영 변경사항에 대한 유관 부서 및 관계자 간 커뮤니케이션 및 실행 조율
Reporting 및 Data 관리
- 월/분기별 FSS 제출을 포함한 Wholesale Finance 관련 규제 및 경영 보고 자료 생성·취합
- 경영진 및 유관 부서의 의사결정을 지원하는 Ad-hoc 보고서 및 분석 자료 작성
Risk, Internal Controls 및 Compliance
- 회사 정책 및 국내 법규에 따른 업무 매뉴얼, 절차 및 운영 관련 문서 관리·개정 및 내부·외부 감사 지원
- Wholesale 운영 관련 ICS/K-SOX 문서화 및 효과성 테스트 지원, 내부통제 미비점 및 운영 리스크 발굴
회사 및 팀의 비즈니스 상 필요한 기타 업무 수행
[ENG]
Policy & Financial Product Governance
- Coordinate and maintain key credit and financial product-related policies and guidelines in alignment with HQ requirements and local regulations.
- Act as a local coordinator between HQ and relevant stakeholders on financial product structures, policy interpretation, and related inquiries, ensuring products are properly approved, documented, and managed.
Coordinate with Business, Legal & Compliance, IT, and other relevant stakeholders to ensure operational readiness for new product launches.
Wholesale Operations
- Manage and monitor key wholesale finance processes, including loan creation, disbursement, settlement, invoicing, and related activities, ensuring operational accuracy and integrity.
- Design and implement operational processes to support new financial products and evolving business requirements.
Identify and drive opportunities to improve operational efficiency and process effectiveness.
Systems, Process Optimization & Projects
- Lead process and system enhancement initiatives to improve the efficiency and effectiveness of wholesale finance operations.
- Coordinate system changes requests and business process enhancements, including monitoring system operations and supporting the investigation and resolution of system issues.
- Lead or participate in cross-functional projects related to wholesale finance operations, products, and systems.
Wholesale Customer & Stakeholder Management
- Respond to inquiries from wholesale customers and internal stakeholders and provide appropriate operational support.
- Build effective working relationships with wholesale customers, brand partners, internal departments, and third-party vendors.
- Coordinate communications and operational changes across relevant stakeholders to ensure smooth implementation.
Reporting & Data Management
- Generate and consolidate wholesale finance data for regulatory and management reporting, including monthly and quarterly FSS submissions.
- Prepare ad-hoc reports and analysis to support business and operational decision-making.
- Analyze wholesale and retail data to identify irregularities, trends, and potential operational issues
Risk, Internal Controls & Compliance
- Maintain and update work manuals, procedures, and operational documentation in accordance with company policies and local regulations and support related internal and external audits.
- Support ICS/K-SOX documentation and effectiveness testing, and identify internal control deficiencies and operational risks.
- Drive appropriate corrective actions and improvements to ensure wholesale operations remain compliant with applicable policies, regulations, and internal control requirements.
Perform other duties as required to support the business and team objectives.