Wholesale Parts Sales Specialist

About the Role

We are seeking an experienced Wholesale Parts Specialist to join our fast-paced automotive parts department. In this role, you aren’t just taking orders—you are a critical partner to local independent repair shops and collision centers.

The ideal candidate has a sharp technical mind for specifying parts accurately the first time, a professional phone presence, and the sales drive to build lasting commercial relationships.

Key Responsibilities

• Commercial Account Management: Build and maintain strong, trust-based relationships with wholesale clients (independent repair shops, fleets, and collision centers) to drive repeat business.
• Precision Specifying: Accurately identify and specify automotive parts using Electronic Parts Catalogs (EPC) to ensure the correct parts are delivered on the first attempt, keeping return rates low.
• Order Processing: Efficiently process high-volume phone, email, and online parts orders, converting inquiries into completed sales.
• Resourceful Sourcing: Source parts quickly from various vendors and manufacturer networks when items are backordered or out of stock.
• Logistics & Paperwork: Prepare precise invoices, manage credit returns, and coordinate with delivery drivers to ensure parts arrive at customer shops on schedule.
• Department Collaboration: Maintain a clean, organized workstation and collaborate with warehouse staff to ensure inventory accuracy.