Wholesale Service Desk Specialist - Accurate Data Support
Summary
Service desk role at UK water utility South East Water, acting as the go-to expert bridging Wholesale operations and Business Retailers. Day to day you handle data enquiries, coordinate with meter readers to record findings, and ensure CMOS uploads are correct and accepted within SLA.
South East Water is seeking a Wholesale Service Desk Specialist to bridge Wholesale operations and Business Retailers. You will act as the go-to expert for day-to-day transactions, ensuring accurate data handling and fast responses to keep the business moving.
In this role you will support data enquiries, work with meter readers to record findings, and ensure CMOS uploads are correct and accepted within SLA. A strong customer focus and clear communication are essential.