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HCL SINGAPORE PTE. LTD.

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Windows Administrator – Patch Management

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Main purpose of the role:

To be responsible for the patching and vulnerability management of all Windows Server, VMWare ESXi.


Roles & Responsibilities

  • System Administration of Windows/VMWare environment.
  • Extensive Experience in ESXi patching.
  • Perform Patch assessment and recommend/plan deployment.
  • To perform patching of ESXi, VMWare using the Tools that customer have with SOP based approach.
  • Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.
  • To perform some basic task on VM using Vcenter.
  • To escalate on all major patching and any other issues to L2/L3 teams where appropriate.
  • To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.
  • To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.
  • To carry out any other task associated with the role as reasonably requested.
  • Bios upgrades and firmware upgrades.
  • Log monitoring/maintenance.

Skills Required

  • Bachelor's Degree in Information Technology.
  • 9-12 years of experience in Windows System Administration.
  • Excellent Verbal and written communication skills.
  • Good interpersonal Skills.
  • The candidate should have worked in a SLA driven environment.
  • Ability to work in a flexible, team-oriented and constantly changing environment.
  • Able to work on weekends as per Roster and perform On-call support (during weekdays) as and when needed.
  • Knowledge on Active Directory Management (OU/GPO/Forest and domain config and etc).
  • Experience on Patch management tools like BigFix, SCCM etc.
  • Experience on Automation of Pre and Post patching tasks.
  • Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.) (Should have basic knowledge)
  • Knowledge on Clustering (geo cluster, multinodes passive/active) ( Should have basic knowledge

Must Have Skills

  • Knowledge of Windows 2008/2012/2016/2019 Servers, VMWare ESXi.
  • Hyper-V / Vmware - Deployment and management of hyper V VMs.
  • Patch management and Vulnerability Management.
  • Troubleshooting skills in OS & VMWare related issues.

Skills

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See also

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