Windows Server L3 Administrator / Windows Infrastructure SME

Role Descriptions: Must Have Technical/Functional Skills

• Windows Subject Matter Expert (SME) with strong L3-level expertise in Windows Server Administrator.
• Strong clustering knowledge, Server restoration, automation experience using Ansible.
• Working knowledge of Deployment & Administration of Windows, Folder/file permission, Decommission of server and strong collaboration skills.

Roles & Responsibilities

• Provide L3-level support for Windows Server Administration in mission-critical environments.

• Troubleshoot complex OS, performance, SQL Clustering, File permission, storage, network level issues.

• Installing & Configure Microsoft Failover Cluster Windows server

• Perform Server upgrade migration on different Flavors of Windows OS

• Troubleshooting performance issue related to VMs and physical server

• Manage and support Windows Server ensuring high availability and business continuity.

• Perform root cause analysis (RCA) and implement preventive measures.

• Automate system administration and configuration management tasks using Ansible.

• Implement system hardening, patching, upgrades, and security best practices.

• Collaborate with applications, VMware, network, storage, and security teams.

• Participate in on-call rotation and provide 24x7 production support.

• Prepare and maintain technical documentation and SOPs.