Winter 26/27: Head Bartender
Compensation and Benefits:
- Compensation: Hourly wage, adjusted based on experience.
- Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
The Head Bartender is responsible for supporting day-to-day bar operations while delivering exceptional guest service in a fast-paced resort environment. This position provides hands-on leadership to bar staff, maintains service and operational standards, supports inventory control, and ensures compliance with all alcohol service, sanitation, and safety requirements. The Head Bartender works collaboratively with Food & Beverage leadership, culinary teams, event teams, and resort departments to create a professional, welcoming, and memorable guest experience.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Provide hands-on leadership and daily oversight of assigned bar operations, ensuring company standards are consistently met.
- Work directly with bar staff to support service execution, training, side work, and overall team performance.
- Assist with scheduling and staffing coordination as needed by the Building Manager or direct supervisor.
- Ensure assigned bar areas are appropriately staffed and prepared for daily operations, events, and business levels.
- Ensure beverage recipes, portion standards, displays, setups, and service procedures are followed according to company standards.
- Support continuous improvement and standardization of bar service across assigned areas.
- Ensure team members follow all uniform, appearance, service, and procedural standards.
- Manage bar inventory, including ordering, counting, stocking, rotation, and monitoring of product levels.
- Monitor staff liquor licenses and ensure they remain current.
- Comply with all ServSafe and resort sanitation requirements.
- Review banquet event orders for weddings and events taking place in the assigned location.
- Enforce safety regulations, including proper alcohol handling and sanitation procedures.
- Store and rotate beverages properly.
- Train bar staff, create checklists, and ensure side work is completed.
- Contribute to drink menus in collaboration with the lodge manager.
- Open and close the bar and/or surrounding lodge area.
- Coordinate with musicians and entertainment partners.
- Warmly greet guests and present menus where applicable.
- Inform guests of specials and accurately describe menu items.
- Offer friendly, knowledgeable recommendations on food and beverage options to enhance the guest experience.
- Maintain strong knowledge of all beer, wine, liquor, specialty, and reserve beverage offerings.
- Maintain a safe work environment by adhering to all Department of Liquor Control regulations.
- Check patron identification in accordance with state regulations and resort policy.
- Manage steps of service to provide a consistent, professional, and exceptional experience for all guests.
- Accurately and efficiently take guest orders and enter them into the computerized ordering system, including special requests and order changes.
- Accurately and securely handle all transactions.
- Maintain clean, organized, and well-stocked work areas, supplies, and equipment.
- Consistently meet or exceed company standards for personal appearance and professionalism.
- Remain flexible, efficient, and helpful when assisting servers, support staff, supervisors, and other restaurant or bar team members.
- Always be respectful of co-workers, culinary staff, guests, and fellow Killington Resort employees.
- Prepare drink orders in a timely manner.
- Maintain an organized and fully stocked bar, including supplies, equipment, and items necessary to support smooth daily operations.
- Promote the safety of guests and staff by monitoring alcohol consumption and following responsible service practices.
- Resolve guest issues immediately and notify supervisors of all guest-related concerns.
- Assist in other restaurant and bar areas as deemed necessary by a supervisor.
- Work weddings and events throughout the resort as needed.
- Adhere to a flexible schedule determined by the direct supervisor.