Winter 26/27: Server Assistant

Compensation and Benefits:

• Compensation: Hourly wage + tips, adjusted based on experience.
• Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

Server Assistants at Killington Resort are expected to offer exceptional guest service, be knowledgeable of resort amenities and events, and cooperate with all departments in delivering a world-class experience to every guest. Server assistants perform all aspects of professional table and banquet service for every guest, including wine/beverage service, menu knowledge, and POS usage.

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Warmly greeting guests, and presenting with menus
• Informing guests and accurately describing menu items
• Offering friendly suggestions on food and beverage options to increase the guest’s experience
• Knowing all beer, wine and liquor offerings, including special or reserve choices
• Maintain safe work environment, by adhering to all Department of Liquor Control regulations: CHECK ID’S
• Ability to manage steps of service to provide exceptional service to all guests in assigned section, while keeping section organized and fluid
• Monitor food orders and assist as needed
• Maintain friendly and polite tone and demeanor at all times. ALWAYS THANK EVERY GUEST!
• Maintaining clean and organized work areas
• Exceed company standards for personal appearance
• Remaining flexible, efficient and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant or banquet event
• Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees at all times
• Deliver ordered items to your guests accurately and in a fast, friendly manner
• Resolve any guest issues immediately. Notify supervisors of all issues with guests
• Assist in other areas of the restaurant as deemed necessary by supervisor