WIOA Employment Specialist

JOB SUMMARY: Support in-depth assessments, development of individualized employment and training plans, job readiness preparation, and job placement assistance to determine eligibility and ensure effective coordination of workforce development services under the day-to-day supervision of the WIOA Program Manager. This role involves engaging with participants to identify career goals, connect them to training opportunities, and provide ongoing support throughout their employment/training journey. Services may be delivered in person, online, or remotely through various technology platforms, including telephone, video conferencing (Zoom), text, and email.

ESSENTIAL DUTIES

Perform case management, which includes eligibility determination and intake, development and implementation of individualized employment plans, case documentation, and follow-up. Manage each participant’s case by documenting evaluations, assessments, progress notes, and any referrals submitted to community agencies. Maintain detailed case files to ensure compliance with WIOA program regulations and performance metrics.

Perform assessments that include a work history, employment skills and ability, educational history and competency, need for supportive services, identification of intensive and specialized employment needs, the skills to be attained, the resources available to obtain employment, and referrals to services for any other barriers to employment.

Provide career counseling and employment coaching to help participants develop job readiness skills. Assist in resume writing, interview preparation, and professional skill-building to enhance employability. Facilitate job readiness workshops on topics such as financial literacy, digital skills, career planning, and workplace professionalism. Connect participants to vocational training, certification programs, apprenticeships, and other educational opportunities to improve their career prospects.

Develop job leads and perform direct job placement activities including making employer contacts, understanding the local market requirements, reporting on placement and follow-up activities, and performing on-the-job interventions. Collaborate with local employers, training providers and workforce partners to identify job opportunities and career pathways.

Maintain close contact with referring agents and facilitate communication regarding participant progress. Work in cooperation with training providers and other organizations being used to facilitate work experience or employment.

Maintain accurate records of participant progress and case notes in compliance with WIOA regulations and performance metrics.

Perform designated duties to ensure meeting the goals of the local contract outcomes and state program measures.

Assist as needed with job fairs, large recruiting/hiring efforts, and other community outreach events.

SECONDARY DUTIES

Perform other duties as assigned.