WIOA OOSY Business Engagement Specialist - Hammond - FT
Summary
Engages local employers and youth-serving groups to create work experiences, training, and jobs for 16–24-year-olds, using outreach, marketing, and employer partnerships.
Job Objective:
To serve as a key strategic partner with WorkOne Goodwill Career Advisors and local companies in LaPorte, Porter and Lake Counties. This role is responsible for the creating, marketing, branding, selling, recruiting and providing work experience, on the job training and employment opportunities for out of school youth between the ages of 16 and 24. This position reports to WIOA Team Lead who evaluates performance annually.
In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.
Essential Job Functions:
- Develop and maintain strong business partnerships and relationships with local employers, youth-serving organizations, and post-secondary institutions to advocate for youth workforce development.
- Partner with the WorkOne Business Services Representative (BSR) team to leverage new and existing leads, converting them into Work Experience (WE), On-the-Job Training (OJT), or employment opportunities.
- Schedule and execute daily local travel for community outreach, employer services, marketing, and recruitment activities.
- Manage the screening, application, interview, and hiring process for Out-of-School Youth (OOSY/OSY), facilitating clear communication between candidates and employers.
- Conduct thorough job analyses prior to placement to ensure an appropriate, long-term match between the youth and the employer.
- Provide continuous on-site and off-site job support for placed youth to ensure retention and success.
- Educate employers on ADA compliance and implementing reasonable accommodations.
- Create, deliver, and optimize marketing materials and communication campaigns targeted at businesses, youth, parents, and educators to drive program interest and enrollment.
- Position Goodwill Industries and WorkOne as valuable community resources by delivering workforce-ready youth to competitive industries.
- Coordinate regularly with WorkOne Managers and Goodwill Career Advisors on recruitment, training initiatives, and business service projects, while assisting Advisors with the employer connection process.
- Attend WorkOne staff meetings to share updates and collaborate on shared initiatives.
- Provide comprehensive weekly updates and placement reports to the OOSY Director.
- Maintain and share current knowledge of local labor market trends, innovative employment opportunities, and industry clusters with youth and business partners.
- Utilize required software and database systems proficiently, including Indiana Career Connect, Indiana Career Explorer, TrackOne, Microsoft Office Suite, and any emerging platforms introduced by Goodwill or WorkOne.
- Support other staff members and program initiatives as needed.
- Demonstrate a strong desire for continuous learning, actively seeking professional growth opportunities in relation to youth career exploration and development.
- Other duties as assigned by supervisor.