WMS Analyst

Job Description: Serve as the on-floor point of contact for WMS-related issues raised by warehouse associates, supervisors, and shift leads. Analyse WMS-to-OMS/ERP/TMS interface issues (e.g., inventory sync failures, order status mismatches) and coordinate resolution with technical teams. Act as the liaison between warehouse operations leadership and the IT/applications team — translating operational pain points into prioritized system requests and translating technical constraints back into pl…