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Frankenmuth Insurance

Work Comp Claims Adjuster

Posted Updated
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**LOOKING FOR SOMEONE WITH WAGE LOSS EXP IN GA, NC, SC, TN, KY**
Summary: Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of workers compensation claims to determine the extent of company liability; may include determination and evaluation of coverage and compensability liability in accordance with policy provisions by performing the following duties.

Essential Duties and Responsibilities:

Follows corporate policies, procedures, and fair claims handling practices
Investigates claims to determine validity and extent of liability, including:

Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
Reviews and evaluates documentation, including applications, reports, and statements
Monitors appropriate claim outcomes through self-audit process
Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
Ensures legal, regulatory and fair claims handling compliance

Sets or recommends reserves based on results of claim investigation.
Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including

Conducts in-depth interviews and/or scene inspections
Attends settlement conferences and/or trials

May serve as a member of project teams, contributing to the achievement of project objectives.
Provides leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance.
Performs other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.

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