Workday Service Delivery Manager
Posted Updated
Summary
Oversees operational and financial performance for a portfolio of clients, ensuring project success, client satisfaction, and revenue growth by implementing best practices, managing resources, and improving processes in ERP/HCM environments.
The Service Delivery Manager is accountable for operational/financial metrics and overall business results of Portfolio of assigned clients. They ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. The incumbent in this role is accountable for managing and retaining the revenue stream and client base, along with supporting the CP/Sales on future opportunities for growing the revenue stream. Key Responsib…