Workflow Developer

As a Workflow Developer at ITGoals, you will design and implement reliable, auditable enterprise workflows that automate user tasks, approvals, rejections, return/send-back actions, service-level rules, and end-to-end process status tracking for digital services. You will translate business processes into executable, maintainable workflow models, integrate with APIs and backend systems, and ensure resilience, observability, and production readiness in regulated environments.

Requirements

Key Responsibilities

• Design and implement BPMN-based business processes using Camunda, translating approved business flows into executable and maintainable workflow models.

• Configure user tasks, approvals, rejection paths, return/send-back actions, escalations, timers, and service-level agreement rules.

• Use DMN where appropriate to model business decisions and keep decision logic transparent, testable, and maintainable.

• Integrate workflows with REST APIs, backend services, external systems, and user-facing applications.

• Implement workflow status tracking, process visibility, exception handling, and operational diagnostics for business and support teams.

• Design for retries, timeouts, error events, compensation, and controlled recovery to improve process resilience.

• Troubleshoot process incidents, stuck instances, integration errors, SLA breaches, and data/variable issues across workflow execution.

• Participate in functional testing, regression testing, UAT support, release preparation, and post-production verification.

• Collaborate with business analysts, developers, QA, architects, and operations teams to ensure workflow behavior matches business requirements.

• Document workflow models, integration points, decision rules, operational dependencies, and support procedures.

Required Experience

• Hands-on experience designing and implementing workflow or BPM solutions in enterprise environments.

• Hands-on exposure to BPMN process modelling and integration of workflow engines with applications and APIs.

• Experience diagnosing process and integration issues and supporting workflows through testing and production rollout.

• Ability to understand business processes and convert them into clear technical workflow logic.

Required Skills

• Camunda and BPMN

• DMN / business decision modelling

• REST APIs and workflow integration

• User tasks, timers, escalations, and SLA handling

• Process variables and workflow state management

• Exception handling and process troubleshooting

• Testing and production-support discipline

• Technical documentation and stakeholder communication

Banking / Fintech & Nice to Have

• Banking, fintech, lending, payments, onboarding, KYC, operations, or other regulated workflow experience is a strong advantage.

• Camunda 8, external task / job-worker patterns, or event-driven workflow experience.

• Java / Spring Boot integration exposure.

• Monitoring, observability, and DevOps practices for workflow platforms.