Workplace Ambassador
Role purpose
As the face of our workplace, you'll create exceptional experiences for internal teams and external visitors through outstanding front-of-house and events services. You'll maintain the highest standards across reception areas, meeting spaces, and event delivery while ensuring security protocols and emergency procedures are always followed.
Key responsibilities
Customer experience
Own every visitor interaction, creating positive and memorable experiences from arrival to departure
Serve as primary contact for visitor management including sign-in, badging, directions, and inquiries
Handle telephone, email, and in-person queries with professionalism and efficiency
Events & meetings
Coordinate onsite events to deliver personalized, seamless experiences
Set up and monitor meeting spaces, ensuring optimal presentation, functionality, and comfort
Maintain meticulous standards for furniture, equipment, signage, temperature control, and consumables
Facilities support
Collaborate daily with IT, security, janitorial, and catering teams to ensure smooth operations
Provide local area guidance on dining, accommodation, and transport options
Support additional services including mail handling, courier coordination, and site inspections as needed
Work flexibly across various locations and adapt to changing team priorities
Requirements
Experience & skills
2-4 years in reception, hospitality, or customer-facing roles (corporate environment preferred)
Exceptional interpersonal skills with confidence engaging all organizational levels
Outstanding attention to detail and quality standards
Strong computer literacy and experience managing multiple systems
Fluency in English and Arabic
Facilities management exposure beneficial
Personal attributes
Customer-obsessed with a genuine passion for service excellence
Professional ambassador who represents the team with pride
Collaborative team player adaptable, proactive, and solution-focused
Location:
On-site – Riyadh, SAU
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the official contact points provided by JLL.