Workplace Experience Ambassador (FINANCE MNC) - Central/up to $4k #HAO

Salary: up to $4000

Working Days & Hours: Monday to Friday office hrs

Location: CBD & Pasir Panjang

Job Description:
Guest and Community Engagement:

You will base yourself within the business and be recognized as the “go-to person” for any work-related assistance and enrolment in workspace experience events. The role is defined by working to the following key principals:

• Deliver an exceptional experience to our colleagues to enable them to flourish. Create a welcoming, first-class atmosphere for colleagues and their visitors.

• Take ownership of all services within the hybrid workspace. Proactive attitude and delivery to enhance the service offering. Ensure that the space is maintained to a high standard and have minimal complaints.

• Build relationships and encourage interaction between colleagues. Drive and develop the community by organizing engaging, popular events and map the participation.

• Understand the needs of the business and what drives the businesses you support.

• Create a culture of Community Well Being, supporting and guiding colleagues through the challenges & opportunities of the new workspace environment.

• Support and collaborate with other Experience Ambassador to deliver the shared vision.

Day to Day Scope of Work:

• Orientation of new hires so that they are valued and welcome, including arranging access and providing welcome packs and a site tour.

• Spatial awareness: collect and analyse workspace data to improve the workspace experience.

• Engage with colleagues to understand workstyle behaviour’s and make recommendations on

• how to improve the overall employee experience based on their feedback.

• Document your stakeholder plan and report on engagement activities, success stories and community meetings

• Be abreast of current MyDay initiatives and support /promote as required.

• Weekly updates to Workspace Experience Manager in regard to the workspace experience; event calendar, workspace data and change management.

Contents & Events:

• Building a conscious community through a local event calendar (align to the regional calendar).

• Synergise event initiatives and messaging on shared goals with ERGs, HR, and contractors.

• Drive collaboration and partnerships across a range of different industries through the community calendar – E.g., craft-making workshops, yoga sessions etc.

• Immerse yourself within the work profile of each business to communicate and promote events and offerings to enhance the community engagement.

• Gatekeeper of the digital signage and communication displays.

• Contribute to monthly newsletter to connect with users and to promote community activities.

• Work alongside the Catering and Events team to brainstorm, plan and organise events, relating to the community’s interests.

• Develop an engaging content plan, including blog pieces, articles, social media posts, newsletters, and videos and ensure events are consistently promoted in a timely manner.

• Work with the communications team to create event collateral and promotion materials for events in a timely manner.

• Engage with the online community and respond to comments and requests.

• Take ownership of resolving issues and providing a personal follow-up as necessary

• Responsible for maintaining up to date Customer journeys and to map service standards.

Job Requirements: Min Diploma in any course w min 3 yrs of relevant receptionist experience, preferably in financial industry

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg