Workplace Lead
You will own the day-to-day workplace experience at the New York headquarters. You will lead the workplace team, manage office operations, budgets, vendors, safety, security, events, and culture infrastructure. You will also lead office build-outs, work with landlords and design partners, and develop scalable systems as the company grows.
Responsibilities
- Run the New York headquarters and maintain workspace, supplies, furniture, and office experience.
- Manage cleaning, catering, and facilities-maintenance vendors.
- Own, plan, track, and optimize the workplace budget.
- Ensure visitors, candidates, investors, and partners receive a strong office experience.
- Partner with IT and Security on visitor management, room booking, inventory, maintenance, access, and incident response.
- Maintain sustainable, accessible, and ADA-compliant workplace practices and spaces.
- Own workplace health and safety checks, ergonomics, and local compliance.
- Run emergency preparedness, evacuation plans, drills, and business-continuity planning with Security.
- Manage, coach, and grow the workplace team.
- Create workplace playbooks and standard operating procedures.
- Partner with People, Finance, IT, and Security on workplace needs.
- Track workplace utilization, employee satisfaction, and spend, and report results to leadership.
- Own the in-office events program and support culture programming.
- Manage landlord relationships, lease compliance, and local-ordinance requirements.
- Lead office build-outs, including timelines, permitting, furniture, moves, and coordination with designers and architects.
- Scope and build new office sites as the company expands.
Requirements
- 7–10+ years of workplace, office operations, or facilities experience at a high-growth startup or technology company, including people management.
- Experience building a workplace function and leading its day-to-day team.
- Experience leading a major office build-out or relocation.
- Budget management and vendor negotiation experience.
- Experience building durable operational systems.
- Strong communication skills with executives, engineers, and contractors.
Benefits
- Unlimited PTO
- Health, vision, and dental coverage
- 401k match
- Hardware setup including a new MacBook Pro, display, and accessories