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Experis España

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Workplace Onsite Support Technician (M/F/X) - Barcelona, onsite

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Description

About the role

Are you passionate about IT support and direct user interaction?

We are looking for a Workplace Onsite Support Technician to join a stable project in Barcelona, where you will play a key role in guaranteeing user operational continuity, offering onsite technical support and managing the corporate workstation.

You will work in a dynamic environment, with direct contact with end users, participating both in incident resolution and in maintenance, deployment, and IT asset management tasks.

What you'll do

  • Attention and resolution of hardware, software, and workstation incidents.
  • Onsite technical support to users.
  • Installation, configuration, and replacement of equipment and devices.
  • Management and tracking of tickets and interventions.
  • Execution of preventive maintenance, patching, and deployment tasks.
  • Management of inventory, stock, and logistics of IT equipment.
  • Use of support and management tools such as ManageEngine, SCCM, and Intune.
  • Support and maintenance of videoconferencing rooms and Microsoft Teams Rooms.
  • Coordination of activities, visits, and scheduled interventions.
  • Compliance with operating procedures, security, and technical documentation.

What we're looking for

  • Experience of 2 to 3 years in onsite technical support and Workplace environments.
  • Experience in direct user support in an office environment.
  • Experience coordinating support activities or actions.
  • Knowledge of workstation hardware, peripherals, and local networks.
  • Experience with deployment and management tools such as:
    • SCCM
    • Intune
    • ManageEngine
    • Software Center
  • Knowledge of preventive maintenance of workstations.
  • Knowledge of IT asset management and security procedures.
  • Level of Spanish and English B1.

Nice to have

  • Experience in support for videoconferencing rooms and Microsoft Teams Rooms.
  • Experience in corporate environments with a high volume of users.

What you'll get

🎁 What do we offer?

  • Projects with cutting-edge technologies.
  • Support from a Mentor from your start date.
  • Continuous training: tech courses, languages, and soft skills.
  • Flexible compensation and salary review based on performance.
  • Job stability and the possibility of rotation between projects.
  • Diverse, multicultural teams oriented towards excellence.

🚀 Take the next step with Experis

How you'll work

Location

📍 Barcelona - Sants-Montjuïc

✅ 100% onsite modality

Schedule

🕘 Mainly from 09:00 to 18:00

About the company & team

✨ Who are we?

At Experis, we are specialists in professional services and IT project management oriented towards three key areas:

  • Business Transformation
  • Cloud & Infrastructure
  • Enterprise Applications

We combine technology, talent, and training to offer end‑to‑end solutions to clients throughout the country.

📌 We have more than 1,800 IT professionals in Spain and a presence in 54 countries.

Skills

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