Greylock — Backed by Greylock
Union Square Ventures — Backed by Union Square Ventures NewBe an early applicantWorkplace Senior Manager
We're looking for a Lead of Employee Experience to own how our people feel when we gather — from the moment they walk through our doors to the moments that define our culture such as team celebrations and off-sites. This is a senior leadership role with broad scope: you'll oversee a global office portfolio, lead internal and external events. If you thrive on tangible operations and the intangibles of culture, and you get equal satisfaction from negotiating a lease and launching a brand campaign, this role was built for you.
Responsibilities
**Global Workplace & Facilities**
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Lead strategy and day-to-day operations for a multimillion-dollar portfolio of 12 offices in 12 countries, including leasing, build-outs, vendor management, and space planning
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Ensure all offices reflect our culture, meet safety and compliance standards, and scale with our growth
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Partner with Finance and Legal on real estate decisions, renewals, and expansions
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Build and manage regional workplace teams and third-party partners
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Establish repeatable processes, vendor relationships, and budget frameworks that raise the quality bar across all event
Qualifications
- 10+ years of progressive experience in workplace, employee experience, events, or a closely related field
- Proven track record managing complex, multi-site real estate and facilities operations at scale
- Demonstrated experience planning and executing high-quality events — both internal and external/customer-facing
- Strong operational mindset: you build systems, manage budgets rigorously, and hold vendors accountable
- A natural communicator and storyteller who understands brand and knows how to build culture through experience
- Experience leading and developing cross-functional teams across geographies
- Comfortable with ambiguity and excited to define scope in a fast-moving environment
**Bonus if you bring:**
- Background that spans both facilities/operations *and* marketing, events, or employer branding — this combination is rare and highly valued
Why This Role Is Unique
This isn't a siloed facilities job or a pure culture role — it's both. You'll have real influence over the physical, cultural, and experiential dimensions of work for a global team, with budget and headcount to match. You'll work closely with senior leadership and leave a visible mark on how employees and customers experience this company.
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches
Skills
As published by lever · 8 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn (optional) URL, GitHub (optional) URL, Other website
Short answers (2)
- If you selected "No", please enter your preferred name. (If you selected "Yes", you may leave this field blank) optional
- What is your salary gross expectation (in the local currency and monthly/year amount). Please, consider the other benefits mentioned too.
Pick from a list (5)
- Is your preferred name the same as your legal name? optional
- This role is expected to be on site Monday, Wednesday and Thursday. Are you able to commit to that schedule? optional
- Please list your current location optional
- If you are not located in the city where this role is based, are you able to relocate? optional
- Please assess your English proficiency. optional
Written answers (1)
- Do you have any family or personal connection with current or former employees at PayJoy? If yes please specify the name and relationship.