Workplace Services Associate
At EQT, you won't just do a job, you'll help shape our future. Through Transparent Leadership, you'll work alongside leaders who value collaboration and ensure every voice is heard. Through Connected Impact, you'll see how your work influences critical business decisions and drives value across our operations. Through Supported Growth, you'll have opportunities to expand your skills through cross-functional collaboration, development opportunities, and career advancement.
Join our Qrew!
The Workplace Services Associate responsibilities include but are not limited to:
The Workplace Services Associate is responsible for delivering exceptional operational support across EQT's headquarters. Serving as the primary owner of mailroom and shipping/receiving operations, this role is also cross-trained to provide receptionist coverage and support a variety of workplace and facilities functions.
Key Responsibilities:
Mail & Package Operations
- Receive, inspect, sort, and distribute incoming USPS, UPS, FedEx, DHL, courier, and internal deliveries.
- Prepare and process outgoing mail and shipments using approved shipping systems.
- Coordinate express shipments and special delivery requests.
- Research and resolve lost, delayed, or misdirected packages.
- Maintain knowledge of employee seating assignments and departmental locations to ensure timely and accurate delivery.
- Operate postage equipment, shipping software, and package tracking systems.
- Ensure all incoming and outgoing mail is processed accurately and on schedule.
- Maintain an organized, clean, and efficient mailroom operation.
- Maintain inventory of shipping supplies and mailroom consumables.
Reception & Customer Service
- Serve as backup receptionist during planned and unplanned absences, including greeting visitors, answering and directing incoming phone calls, issuing visitor badges, notifying employees of guest arrivals, and maintaining a professional front desk experience.
- Support visitor management and building security procedures in accordance with company policies.
- Respond promptly to employee inquiries regarding deliveries, shipments, and workplace services.
- Build positive working relationships with employees, vendors, delivery partners, and building management.
Workplace & Facilities Operations
- Assist with conference room readiness, meeting setup, catering coordination, and event support.
- Receive and distribute office supplies, furniture, equipment, and other workplace deliveries.
- Support office moves, furniture installations, and workplace reconfigurations.
- Coordinate deliveries and services with vendors, contractors, and building management.
- Help maintain inventories of office, breakroom, and workplace supplies.
- Support company meetings, employee events, and workplace initiatives through room setup, signage, deliveries, and logistics.
- Cross-train across Workplace & Facilities functions to provide operational coverage during vacations, absences, and periods of increased business demand.
- Perform other workplace, facilities, administrative, and operational duties as assigned.
Required Experience and Skills:
- High school diploma or GED.
- One to three years of experience in workplace services, mailroom operations, shipping and receiving, facilities, hospitality, office administration, or a related customer service environment.
- Experience with USPS, UPS, FedEx, DHL, and other shipping providers.
- Excellent customer service and interpersonal skills.
- Strong organizational, time management, and multitasking abilities.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to work independently while effectively managing multiple priorities.
- Strong attention to detail and commitment to accuracy.
Selected incumbent will be placed into the position that best suits their abilities and experience level.
EQT Corporation and its subsidiaries is an Equal Opportunity Employer -- Disabilities/Veterans.