Workplace Services Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As our Workplace Services Coordinator, you'll be the welcoming face and steady hand behind our Krakow office — the first impression for visitors and a trusted go-to for employees every single day. Reporting to the Regional Lead DACH, you'll own everything from reception and guest experience to hospitality, facilities, and office communications. This is a role for someone who thrives on variety, takes pride in the details, and genuinely enjoys making people's workday better. If you love being at the heart of a buzzing office and solving problems before anyone notices there was one, we'd love to meet you.

What You'll Do

• Own the end-to-end guest and reception experience — welcoming visitors, employees, and suppliers, and ensuring the office always reflects a professional, on-brand first impression
• Lead the planning and on-the-ground delivery of meetings and events, from small bookings to high-profile, large-scale occasions across both sites
• Manage catering, room setups, and the refreshment program, taking full ownership of quality, presentation, and budget
• Act as the single point of contact for facilities matters, coordinating maintenance, repairs, and vendor relationships with building management and landlord representatives
• Drive local rollout of global WPS initiatives and projects (e.g. densification, unassigned seating, culture gallery) in partnership with the WPS Manager
• Build and maintain strong relationships with local stakeholders and Hub leads, owning all community communications via email and Slack
• Represent Krakow in WPS reporting and cross-regional forums, contributing to KPIs, project tracking, and team meetings
• Champion Health & Safety compliance across the office, including documentation, training completion, and support for first aid initiatives

What We're Looking For

• A genuine service-first mindset, with the instinct to anticipate needs before they're voiced
• Strong organisational and multitasking abilities, comfortable juggling competing priorities in a fast-paced environment
• Confident, diplomatic communication skills, with the judgement to handle sensitive or confidential matters appropriately
• A proactive, hands-on approach — someone who takes ownership and makes decisions independently rather than waiting to be told
• Collaborative team spirit that extends across functions, sites, and regions
• Comfort managing vendor and stakeholder relationships, including basic negotiation and quality oversight
• An eye for detail and consistently high presentation standards, from guest areas to catering setups
• Adaptability and calm under pressure, especially when supporting high-profile events or last-minute changes

What we offer:

Competitive Rewards & Benefits Permanent part time contract (30 hours per week) after probationary period, private healthcare, cafeteria system, life insurance, and employee assistance program

Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.

Stability & Recognition 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.

Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.

Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.

Location:

On-site –Krakow, POL

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.