Workplace System Analyst - Investment Banking

Responsibilities

• Administer and maintain workplace technology platforms, including desk booking, meeting room reservation, visitor management, and space management systems.
• Collect, analyse, and interpret workplace data such as occupancy, space utilisation, attendance trends, and user behaviour to provide actionable business insights.
• Develop and maintain dashboards, reports, and presentations to support management decision-making and workplace strategy.
• Identify opportunities to improve efficiency through process optimisation, workflow enhancement, and automation initiatives.
• Act as the subject matter expert for workplace systems, providing user support, troubleshooting, training, and guidance to internal stakeholders.
• Support day-to-day workplace operations and participate in workplace projects and continuous improvement initiatives as required.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, Technology, or a related discipline.
• Minimum 1 year of relevant experience in systems administration, business analytics, workplace services, operations, or a related field.
• Strong analytical and problem-solving skills, with the ability to translate data into meaningful insights and recommendations.
• Proficiency in Microsoft Excel, Power BI, PowerPoint, and other reporting or data visualisation tools.
• Experience with automation tools, low-code platforms, VBA, Python, AI tools, or process improvement initiatives would be an advantage.
• Strong communication and stakeholder management skills, with fluency in English and Chinese (Cantonese and/or Mandarin).