Workplace Technology Specialist
Summary
A 6-month, full-time on-site contract in Stockholm for a mid-senior workplace technology specialist: owning new-hire onboarding, hardware lifecycle, the office network (Meraki), AV/conferencing, and physical-security infrastructure, while sharing helpdesk tickets. Needs 4-6 years in sysadmin/IT ops with a strong networking focus.
Start date: ASAP
Length: 6 months
Scope: 100 %, full time
Level: Mid–Senior
Location: On-site, 5 days per week
About the team
The IT Enablement function exists to make the company run as smoothly as possible: secure, automated, and improving over time. The Workplace Technology Specialist sits between the helpdesk pod and the IT Systems team. This is a sysadmin at heart with a network focus, owning the physical and infrastructure layer of the Stockholm office experience: onboarding logistics, hardware, and the local network spine.
What you'll be doing
Own new-hire onboarding end to end on the technology side: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to our tools.
Own the local hardware lifecycle (provisioning, stock, repairs, returns) and act as an escalation point above first-line support.
Work with the IT Systems team on the office network spine: Meraki, structured cabling, and keeping meeting rooms, AV, and physical-security infrastructure (badge / access-control, cameras) up on the network and available.
Lean into the shared ticket queue alongside the helpdesk pod. Everyone on the team carries tickets, and this role is no exception.
Support the AV and conferencing estate: meeting rooms, all-hands, and event AV.
Who you are
4–6 years across systems administration, IT operations, or workplace technology: a sysadmin at heart with a clear lean toward networking.
Confident with office network fundamentals: you can trace a problem from the endpoint through the switch to the uplink, and you keep Meraki tidy.
Hands-on and present: you can't stage a new hire's desk or recover a dropped meeting room remotely, and you like being the person on the floor who makes the space work.
A collaborative operator: you work across the helpdesk pod, IT Systems, and Workplace without dropping threads.
Comfortable on-site five days a week.
Nice to have
Meraki administration and local network operations.
Endpoint and onboarding logistics: macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.
Physical-security infrastructure: badge / access-control and camera / CCTV (e.g. Verkada).
AV and conferencing at scale: room design and acceptance testing (Neat, Zoom Rooms).
Experience running support through an ITSM / service-desk platform, ideally AI-assisted.
Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.
