Workshop Manager | Audi Five Dock

Audi Five Dock are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.

At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values—Strive for Excellence, Care, The Village, and Lead Change—guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.

About The Role:

We are seeking a technically minded and highly organised Workshop Manager / Pre-Delivery Advisor to join the team at Audi Five Dock.

This is an exciting opportunity for someone with strong automotive technical knowledge, excellent attention to detail and a passion for delivering high-quality vehicle preparation and workshop operations. Working closely with our workshop team and sales department, you will play an important role in ensuring new and used vehicles are prepared to the highest standards and are ready for delivery in line with Audi's quality expectations.

The successful candidate will bring a proactive approach to workshop coordination, vehicle quality control and technical problem-solving, while supporting technicians and apprentices and maintaining efficient day-to-day workshop operations.

In this role your key responsibilities will include:

• Overseeing daily workshop operations to ensure efficiency and productivity targets are met
• Assist controller if needed with Road/quality test all vehicles consistent with the standards and procedures of Audi.
• Assisting and mentoring apprentices and technicians
• Speaking with Audi product support on technical issues
• Liaising with sales on new and used vehicles preparation.
• Treating customer and company owned vehicles with the utmost care at all times;
• Conducting road/quality tests in a timely and efficient manner whilst ensuring that all faults are identified and documented on all relevant service documentation;
• Maintaining effective channels of communication with staff and customers at all times and ensure that all forms of communication are done in a way which is complimentary to the Audi brand and image.
• Abiding by all OH&S policies and procedures in the workplace at all times;
• Ensuring a detailed knowledge of Audi products are maintained, including keeping up-to-date with all workshop technical literature and software.
• Overseeing Special tooling and keeping up to date with workshop supplies

Our ideal candidate will possess the following:

• A working knowledge of Audi products, preferably gained from a prestigious background dealership.
• The ability to make decisions in a pressured environment and to work within a safe manner
• The skills necessary to conduct final road/quality tests and to translate any outstanding issues to service documentation in a manner
• Completed a recognised mechanical or electrical trade qualification and possess a valid and up-to-date Drivers Licence.
• Exceptional attention to detail and be customer focused.

Why Join Autosports Group?

• Accelerated career growth with a defined pathway, and ongoing professional development
• ASG Paid Parental Leave to support you and your family
• Access to exclusive OEM offers on new vehicles across all dealerships
• Access to premium, factory-backed training to keep your skills at the industry forefront
• Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
• Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women’s Network
• Referral bonus incentives for employees and their friends/family
• Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
• Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement

Applications are reviewed as they are submitted. Therefore, we encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights to work in Australia or New Zealand. This includes reference check and background checks and other role-relevant screening where applicable.