Worldwide Sales Enablement Manager (Semi Sales Ops, North Reading, MA)
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Description
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!
We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
Worldwide Sales Enablement Manager
Location: North Reading, MA
Travel: Up to 20%, international
Travel: Up to 20%, international
Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
The Worldwide Sales Enablement Manager leads sales administration across the Americas, APAC and Europe, establishing consistent global standards and ensuring precise, timely order activity throughout the quote-to-cash process. This role leads regional sales administration teams and partners with Sales, Finance, Legal, Supply Chain, Customer Service and IT.
You will:
- Lead and develop sales administration teams across the US, APAC and Europe, directly and through regional leads, establishing global standards for quoting, order entry, contract administration, pricing approvals, returns and customer master data.
- Ensure precise and timely execution throughout the quote-to-cash process while driving order accuracy, data integrity and continuous improvement to reduce errors, rework and process gaps.
- Drive a consistent global sales forecasting cadence, including bookings uploads for capacity planning, and partner with Sales leadership to strengthen forecast discipline, data quality and visibility.
- Develop global work instructions, training, certification and a centralized knowledge base, while identifying AI and automation opportunities across order validation, quote generation, email triage, data entry and contract review. Build business cases, lead pilots and global rollouts, and measure adoption, hours saved and error reduction.
- Ensure sales administration activities align with company policies, internal controls, revenue recognition requirements, export controls, trade compliance and applicable data-privacy requirements, while administering global sales incentive and commission plans, including crediting, calculations, payouts, documentation, exceptions and audit trails.
- Lead sales administration functionality within ERP and CRM systems, establish global KPIs for order accuracy, volume, cycle time, rework, backlog, forecasting and AI/automation results, and manage escalations involving complex orders, disputes and urgent customer requirements.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.
- Bachelor’s degree in Business, Operations, Finance or a related field, or equivalent experience.
- 15+ years of experience in sales administration or operations.
- Experience administering sales incentives and commission plans, including crediting, calculation and payout.
- Working knowledge of export control, trade compliance and data privacy requirements.
- Clear written and verbal communication skills in English.
We are only considering candidates local to position location and are unable to provide relocation for this position.
This position is not eligible for visa sponsorship.
Compensation
The base salary range for this role is $157,400 - $251,900. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.
Benefits
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details.
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