物流專員 Logistics Specialist

Job Summary
1. Relevant working experience in import/export, international logistics, domestic logistics, sales order processing, or related fields.
2. Experience coordinating with freight forwarders, customs brokers, third-party logistics (3PL) providers, or other external service providers.
3. Proactive, with strong communication and problem-solving skills, able to independently manage day-to-day logistics operations.
Job Responsibilities
1. Manage import/export and international logistics operations, including vessel schedule arrangement and tracking, coordination with freight forwarders and customs brokers, verification of shipping documents such as B/L, invoices, and packing lists, customs clearance, and tracking of shipment arrival and warehouse inbound status.
2. Manage domestic inbound/outbound shipments, deliveries, and related logistics operations; coordinate with third-party logistics (3PL) warehouses and follow up on operational issues and exceptions.
3. Manage documentation and cost-related information for import/export, logistics, customs clearance, and freight; prepare payment requests for logistics-related service providers.
4. Coordinate daily with third-party logistics providers, freight forwarders, customs brokers, and other logistics service providers to monitor service quality, operational progress, and exception handling.
5. Prepare and maintain shipment, logistics, and related management reports, ensuring accuracy and completeness of logistics information.
6. Support day-to-day logistics operations by assisting with stocktaking, returns, defective products, and inventory discrepancies; coordinate with relevant departments on data verification and exception follow-up.
7. Collaborate with Merchandising, Retail, E-commerce, and Finance to ensure smooth execution of shipment and logistics processes.
8. Assist with quotation requests, price negotiation, service evaluation, and process optimization with logistics service providers as required.
9. Assist with quotation requests, purchasing, and related administrative tasks for domestic suppliers on an ad-hoc basis.

1. 具備進出口、國際物流、國內物流、銷售訂單處理或相關工作經驗。
2. 具備與貨運代理商、報關行、第三方物流（3PL）或其他外部服務供應商溝通協調之經驗。
3. 工作積極主動，具備良好的溝通協調及問題解決能力，並能獨立執行日常物流相關作業。
工作職責
1. 負責進出口及國際物流相關作業，包括船期安排與追蹤、Forwarder／報關行聯繫、B/L、Invoice、Packing List 等文件確認，以及報關、貨物到港及進倉進度追蹤。
2. 負責國內進出貨、配送及相關物流作業，協調第三方物流倉庫（3PL），並追蹤及處理物流作業異常。
3. 負責進出口、物流、報關及運費等相關文件與費用資料管理，並辦理物流相關供應商之付款申請。
4. 與第三方物流、貨運代理商、報關行及其他物流服務供應商進行日常溝通協調，追蹤服務品質、作業進度及異常處理。
5. 製作及維護進出貨、物流及相關管理報表，確保物流資訊之正確性與完整性。
6. 配合日常物流作業，協助處理盤點、退貨、不良品及庫存差異等相關事項，並與相關部門進行資料確認及異常追蹤。
7. 與商品、零售、EC、財務等相關部門協作，確保進出貨及物流流程順利執行。
8. 依公司需求協助物流服務商之詢價、議價、服務評估及作業流程優化。
9. 依臨時需求協助國內供應商之詢價、採購及相關行政作業。