西餐廳 餐飲禮賓員 (固定大夜) F&B Guest Service Agent

西餐廳 餐飲禮賓員負責迎賓接待、座位安排及訂位管理，主動了解賓客需求，提供專業且親切的餐飲服務。
協助介紹菜單、餐酒搭配及餐廳特色，與服務團隊密切合作，確保用餐流程順暢，並即時處理賓客需求與意見。
維持餐廳入口及候位區整潔有序，建立良好的第一印象，提升賓客滿意度與品牌形象，致力提供細緻貼心且符合高品質服務標準的用餐體驗。
排班方式：採一頭班

Responsible for warmly welcoming guests, managing reservations, and coordinating seating arrangements to ensure a seamless dining experience.
Greet guests professionally, understand their preferences, and provide personalized recommendations on the menu, beverages, and restaurant specialties.
Work closely with the service and culinary teams to ensure smooth operations and timely service.
Handle guest inquiries, special requests, and feedback promptly and professionally while maintaining high standards of hospitality.
Ensure the reception and waiting areas are clean, organized, and inviting, creating a positive first impression.
Build strong guest relationships, anticipate needs, and deliver exceptional service that enhances guest satisfaction, loyalty, and the restaurant's reputation in accordance with luxury hospitality standards.