希爾頓Assistant ADD Manager 全日餐廳副理【Signia Hilton Tainan】

1. 協助餐廳經理管理日常營運，確保餐飲服務符合Hilton品牌標準及品質要求。
Assist the Restaurant Manager in daily operations, ensuring service standards align with Hilton brand expectations.

2. 督導餐廳服務流程與SOP執行，提升營運效率及賓客滿意度。
Monitor SOP execution to enhance operational efficiency and guest satisfaction.

3. 協調前後場運作，確保出餐品質、服務流程及賓客體驗順暢。
Coordinate front and back of house operations to ensure smooth service delivery and quality standards.

4. 主動關注賓客需求，處理意見回饋與客訴，維護良好賓客關係。
Address guest needs and feedback to maintain positive guest relations.

5. 負責團隊工作安排、培訓與績效管理，培養高效服務團隊。
Support team scheduling, training, and performance management to build an effective service team.

6. 協助餐飲成本控制、營收管理及行銷活動執行，達成營運目標。
Assist with cost control, revenue management, and promotional activities to achieve business goals.

7. 支援菜單優化、品質管理及餐飲創新，提升餐廳整體競爭力。
Support menu enhancement, quality control, and service innovation to improve restaurant performance.

8. 與各部門保持有效溝通，確保餐廳營運順暢並提供卓越賓客服務。
Maintain effective communication with departments to ensure operational excellence and exceptional guest experiences.