希爾頓Health Club Supervisor 娛樂休閒中心主任【Signia Hilton Tainan】

負責健身房、游泳池及休閒設施之日常安全巡查與現場管理。
負責各項設備、器材及相關物品之日常維護、保養與異常狀況回報。
維護所屬區域環境整潔與衛生品質，確保公共設施符合飯店服務標準。
負責零售商品、消耗品及布巾等物品之每日盤點、庫存管理及補充申請。
督導及協助員工遵守工作規範、服務標準及相關作業流程。
協助主管執行飯店活動、場地佈置及各項營運相關工作。
提供旅客良好且即時的服務，妥善處理旅客需求與客訴。
依游泳池、健身房及體育設施之使用規定，協助旅客及訪客辦理入場及相關費用收取，並依作業流程完成房帳入帳。
確認設施使用資格，依規定提供住房旅客、會員及符合入場資格之訪客使用相關設施。
熟悉飯店各項設施與服務內容，主動向旅客介紹及推廣相關設施與服務。
完成主管交辦之其他工作事項。

Conduct daily safety inspections and on-site management of the fitness center, swimming pool, and other recreational facilities.
Perform routine maintenance and upkeep of equipment, facilities, and related supplies, and report any abnormalities or issues as needed.
Maintain cleanliness and hygiene in assigned areas and ensure all public facilities meet the hotel’s service standards.
Conduct daily inventory checks and manage stock levels of retail products, consumable supplies, linens, and other related items, and submit replenishment requests as required.
Supervise and assist team members in complying with work regulations, service standards, and operational procedures.
Assist supervisors with hotel events, venue setup, and other operational tasks.
Provide prompt and attentive service to guests and handle guest requests and complaints in a professional manner.
In accordance with the usage policies of the swimming pool, fitness center, and sports facilities, assist guests and visitors with facility access and related fee collection, and process charges to guest room accounts according to established procedures.
Verify the eligibility of guests and visitors to use the facilities, including hotel guests, members, and visitors who have paid the applicable admission fees.
Maintain a thorough knowledge of the hotel’s facilities and services in order to provide guests with accurate information and actively promote relevant facilities and services.
Perform other duties and responsibilities as assigned by supervisors.