【薪資 $35K 起】房務員 Room Attendant / 公共清潔員 Public Area Attendant

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
清潔酒店各房型，並確保符合賓客期待。

DUTIES AND RESPONSIBILITIES 工作職責

• Daily Housekeeping service
• 每日客房清潔服務
• Valet service
• 洗衣服務
• Linen maintenance
• 布巾維護
• Guest Request delivery
• 顧客需求傳送
• Public Area Cleanliness
• 公共區域整潔度
• 遵循IHG規範進行線上課程
• Prioritize arrival rooms
• 優先處理當日預進客房
• Liaise with Front Office for guest and hotel requirements
• 與櫃檯合作以完成房客需求
• Ensure guest valet is processed and delivered in a timely manner
• 及時為房客處理洗衣相關服務
• Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
• 協調特殊任務 (客房參觀、消毒、清戶/地毯清潔、房型存量)
• Manage all special requests made by guests
• 處理房客需求
• Ensure consistency within the department
• 確保房務部工作流程的一致性
• Management of lost property for the hotel
• 管理酒店遺留物
• Ensure you have complete knowledge of room types, layouts and facilities
• 熟知客房類型、設計、酒店設施
• assitant adequate stock levels and complete stock takes
• 協助處理備品庫存及盤點
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• 進行交接班說明，確保同仁了解酒店各項重要措施