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Rrootshell Technologiiss

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Xpance Customer Success Architect

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Summary

Customer success/solutions architect role in cybersecurity: supporting enterprise customers of an EDR and threat-intelligence (Xpanse-style) product, doing technical consulting, Python/XQL querying and API work while managing relationships. Remote from Hyderabad with hours adjusted to EMEA-timezone customers.

Hello All,

Greetings from Rrootshell Technologiiss Pvt Ltd


Role : Xpance Customer Success Architect


Job Description

You have professional experience in Cybersecurity, working with EDR and Thread Intel solutions, customer success, account management, solutions architecture, consulting, or relationship management (preferably at an enterprise technology company, SaaS is a plus)

You are comfortable with Python, XQL querying, APIs development, and/or networking

You are a strong communicator who can effectively explain complex technical concepts to both technical and non-technical audiences

You are intellectually curious and quick to learn new technical topics

Bachelor's degree in a related field

You are able to accommodate your schedule to customers in EMEA timezones

Education

Bachelors degree in Computer Science, IT, or a related field.


Note::-- Interested candidates can share their updated resume

jobs@rrootshell.com / sayeed.md@rrootshell.com


#Preferring for IMMEDIATE JOINERS OR max 30 Days notice.

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