XTN-1C56232 | SMB ACCOUNT EXECUTIVE
We are looking for a driven, consultative Account Executive to join our fast-growing sales team. In this role, you will manage and expand a portfolio of US-based accounts, drive revenue growth, and deliver exceptional value to our customers. If you thrive in a collaborative, high-energy environment where prospecting discipline, product knowledge, and a customer-first mindset are celebrated daily, we want you on our team.
- Work Where You Work Best: Thrive in a fully remote environment from your own home office.
- Protect Your Loved Ones: Access comprehensive, top-tier healthcare coverage for you and your dependents.
- Prioritize Your Peace: Take advantage of extensive mental wellbeing programs designed for you and your family.
- Unplug and Explore: Enjoy a highly competitive vacation policy that gives you the time you need to disconnect.
- Belong From Day One: Step into a workplace culture deeply rooted in empathy, diversity, and genuine inclusion.
Meet or exceed sales and product objectives
Effectively qualify leads and identify prospect needs, engaging technical resources as required.
Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
Utilize solution-selling techniques to guide the sales process to close effectively
Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
Upsell and leverage business from new and established customer relationships
Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions.
Forecast sales activity and revenue achievement while creating satisfied customers.
Resolve client issues promptly and thoroughly; escalate issues to the manager as appropriate.
Keep informed of product line, competition, and industry trends that may impact client business activities.
Direct SaaS / Cloud selling experience. UCaaS, Telephony, and/or web conferencing solutions selling experience preferred
Solid experience with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office is preferred.
Experience delivering client-focused solutions to customer needs through consultative selling.
Proven ability to juggle multiple account management tasks at a time while maintaining sharp attention to detail
Excellent listening, negotiation, and presentation abilities
Strong verbal and written communication skills
- Additional relevant knowledge or experience related to the above requirements will be considered an advantage.