XTN-C7B4162 | ORDER MANAGEMENT ANALYST
As an Order Management Analyst, you will be a critical part of the Company’s day-to-day and month-end close processes, reporting, and operational procedures. As a member of the broader Accounting team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Order Management Manager.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Onboard and invoice customers from our billing platform
- Coordinate with Sales Operations and Account Executives to validate data integrity within Salesforce against contracts
- Address internal inquiries about billing issues
- Investigate discrepancies/reconciling items and follow up to conclusion
- Ensure internal compliance with established policies
- Ad-hoc projects as they arise
- 2+ years of experience in order management
- Experience working for a fast-paced SaaS technology business
- Experience working with a payment processor (e.g. Stripe, Square, Paypal, etc.) and an accounting ERP (eg. Netsuite)
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills, detail oriented with emphasis on accuracy
- Strong Excel skills
Additional relevant knowledge or experience related to the above requirements will be considered an advantage.