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台北文華東方酒店_開泰豐國際股份有限公司

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宴會廳外場 副理 Banquet Assistant Manager

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Description

  • 控管現場同仁及工作指導
  • 人員管理及教育訓練
  • 顧客關係處理及維護
  • 服務流程管理及維護
  • 物料盤點及叫貨管理
  • 點餐及桌邊服務
  • 營收及成本控管

Developing Direct Reports and Others
Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person‘s career goals; constructs compelling development plans and executes them; encourages people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental and talent management system in the organization; is a people builder and a motivator.

Interpersonal Savvy
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy, tact and fairness; can diffuse even high-tension situations comfortably. Is able to motivate people.

Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Directing Others
Is good at establishing clear directions; sets stretching goals; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

Skills

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See also

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