業務代表 Sales Representative

Job Responsibilities

1. Develop a strong understanding of the company’s products, services, business operations, and industry landscape.
2. Identify and develop new business opportunities through prospecting, networking, and market research.
3. Conduct outbound sales activities and engage with prospective clients to present company products, services, and solutions.
4. Deliver professional sales presentations and conduct follow-up meetings with potential customers.
5. Apply a consultative sales approach to understand customer needs, address objections, and propose suitable solutions.
6. Develop and maintain strong relationships with clients to support long-term business growth and customer satisfaction.
7. Collaborate with internal teams, including Software, CQV, and Metrology teams, to align technical solutions with customer requirements.
8. Prepare quotations, proposals, and related sales documentation in a timely and accurate manner.
9. Track sales activities, opportunities, and customer interactions through CRM systems (HubSpot), and maintain accurate prospect/client databases.
10. Monitor sales progress and assist with sales forecasting activities.
11. Support marketing initiatives, including exhibitions, events, social media activities, and marketing materials when required.
12. Ensure high levels of customer satisfaction through proactive communication and follow-up.
13. Travel locally and internationally as required.
14. Complete other ad hoc duties assigned by the Line Manager.

Job Requirements

• Excellent oral and written communication skills in both English and Mandarin
• Bachelor’s Degree in Business Administration, Marketing, Chemical Engineering or Chemistry is preferred. Preferably with experience in Services/Product Marketing.
• 5+ year of sales experience, ideally within the Biopharmaceutical, Software or consulting firm
• Knowledge in GMP facilities and cGMP requirements is preferred.
• Experienced in expanding business, growing market share and consistently meeting or exceeding targets.
• A team player and able to work in a fast-paced environment.
• Innovative and strategic in his/her approach and willing to deal positively with work that requires high attention to detail, sound judgment and decision-making.
• Strong organizational skills.
• Proficiency in using MS Office.
• Well presented.