業務管理師 Sales Operations Specialist

〔Objective〕
協助國內外業務推進日常作業，掌握訂單與客戶需求流程，確保資料正確、進度明確、文件完善。同時負責銷售資料統整、流程優化與跨部門協調，支援公司業務運作與決策分析，提升整體營運效率。
Support domestic and international sales operations by managing order and customer-need workflows, ensuring data accuracy, clear progress, and complete documentation. Consolidate sales data, optimize processes, and coordinate cross-functionally to support sales execution and decision analytics, improving overall operational efficiency.

〔Responsibilities〕
I. 業務支援Sales Support
-協助業務製作報價單、合約、出貨及發票相關文件。
Prepare quotations, contracts, shipping, and invoicing documents.
-統整客戶資料、產品報價與歷史交易紀錄，維護完整客戶檔案。
Consolidate customer information, product pricing, and historical transactions; maintain complete customer files.
-協調內部部門（採購、製造、財會、品保），確保訂單進度與出貨時程。
Coordinate with internal teams (Procurement, Manufacturing, Finance, Quality) to ensure order progress and on-time
delivery.
-協助國外客戶郵件往來、會議紀錄、翻譯與後續跟進。
Handle overseas customer emails, meeting minutes, translations, and follow-ups.
-支援業務簡報、提案資料及行銷內容製作。
Assist with sales decks, proposals, and marketing materials.

II. 流程與資料管理Process & Data Management
-追蹤報價、訂單、交期與出貨狀況，確保作業流程符合公司規範。
Track quotation, order, lead-time, and shipment status; ensure workflows comply with company procedures.
-檢核業務資料的完整性與正確性（如報價內容、客戶資訊、簽核文件）。
Check completeness and accuracy of sales data (e.g., quotation details, customer info, approval documents).
-整合各專案銷售進度與執行成果，提供部門主管決策參考。
Consolidate project sales progress and outcomes; provide reports for managerial decision-making.
-針對異常狀況（如交期延誤、資料不符）即時協調相關人員修正。
For exceptions (e.g., schedule delays, data mismatches), promptly coordinate stakeholders for correction.
-維護業務報表與客戶分析資料，協助管理層掌握營運狀況。
Maintain sales reports and customer analytics to support management visibility.

III. 行政與跨部門協作Administration & Cross-functional Collaboration
-協助業務會議資料彙整、簡報製作與排程管理。
Compile sales meeting materials, prepare presentations, and manage schedules.
-協調部門間資訊流通，確保需求回應即時。
acilitate information flow between departments to ensure timely responses to needs.
-參與流程改善與專案支援，促進部門整體效率提升。
Participate in process improvement and project support to enhance overall team efficiency.

------------------------------------------------------------------------------------------------------------------------------------

我們相信「態度與學習力」是最珍貴的能力。
歡迎新鮮人或跨領域轉職者加入，一起學習、一起前進。
We value learning attitude over experience.
Fresh graduates and career changers are welcome to grow with us.

------------------------------------------------------------------------------------------------------------------------------------
#Assistant #SalesAssistant #SalesOperationsSpecialist