業務主管 Head of Field Sales (台北)
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Description
- Lead, coach, and develop a team with Field Sales Executives (Taipei & Hsinchu) and Sales Support Executive to achieve revenue, profit, and customer acquisition targets.
- Develop and execute Taiwan field sales strategies, business plans, and growth initiatives aligned with country objectives.
- Drive new business development and expand relationships with existing customers across target market segments.
- Build and maintain strong customer relationships and lead key negotiations, RFIs, RFQs, tenders, and contract discussions.
- Collaborate with Product, Operations, Customer Service, and Pricing teams to develop customer-focused logistics solutions.
- Monitor sales pipeline, forecasting accuracy, and CRM discipline to ensure achievement of sales KPIs and product targets.
- Ensure high levels of customer satisfaction through effective management of customer inquiries, service issues, and escalations.
- Manage commercial governance, including adherence to pricing policies, credit limits, contractual terms, and payment conditions.
- Support accounts receivable collection efforts and minimize financial risk exposure.
- Monitor market trends, competitive activities, and customer requirements to identify growth opportunities.
- Ensure compliance with company policies, ISO standards, quality requirements, and corporate governance guidelines.