業務助理 (Sales Executive)

Key Responsibilities

• 透過電話開發（Outbound Sales Calls）聯繫潛在客戶，介紹公司產品、服務及解決方案，協助拓展新商機。
• 熟悉公司產品、服務、商業模式、營運流程、競爭優勢及產業趨勢，並能向客戶提供專業資訊。
• 協助業務團隊處理日常行政作業，包括 CRM 資料維護、訂單處理及客戶資料管理。
• 規劃並執行指定區域的電子郵件行銷（Email Campaign），配合電話開發提升潛在客戶開發成效。
• 維護 CRM 系統，完整記錄客戶資訊、銷售活動及商機進度，確保資料即時且正確。
• 協助準備提案書（Proposal）、報價單（Quotation）、工作說明書（Statement of Work, SOW）及其他業務相關文件。
• 參與業務會議，負責整理會議紀錄並追蹤後續行動事項。
• 協助執行行銷活動，包括行銷素材製作、社群媒體經營、展覽（Trade Shows）及品牌推廣活動。
• 配合業務需求，支援國內外客戶拜訪、展覽及其他商務活動，並能配合出差。

• Proactively identify and engage prospective customers through outbound sales calls to introduce the company's products, services, and solutions.
• Develop a strong understanding of the company's products, services, business model, operations, competitive landscape, and industry trends.
• Support the sales team with daily administrative activities, including CRM data entry, order processing, and maintaining accurate customer records.
• Plan and execute targeted email campaigns within assigned territories to generate leads and support business development initiatives.
• Maintain accurate records of customer interactions, sales activities, and opportunities in the CRM system.
• Assist in preparing sales proposals, quotations, Statements of Work (SOWs), and other customer-facing documents.
• Participate in sales meetings, prepare meeting minutes, and follow up on action items.
• Support marketing initiatives, including the creation of marketing materials, social media activities, trade shows, and other promotional events.
• Travel as required to support customer visits, trade shows, and other business development activities.

Qualifications

• 良好的溝通協調能力及客戶服務意識。
• 對業務開發與 B2B 銷售有興趣，具主動積極的工作態度。
• 細心負責，具備良好的時間管理與多工處理能力。
• 熟悉 Microsoft Office（Word、Excel、PowerPoint），具 CRM 系統使用經驗者佳。
• 具備良好的中英文溝通能力。

• Strong communication and interpersonal skills with a customer-focused mindset.

Passion for sales, business development, and building customer relationships.

• Detail-oriented, well-organized, and able to manage multiple tasks effectively.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint). Experience with CRM systems is an advantage.
• Good written and verbal communication skills in English and Chinese are preferred.