營運助理 Operations Coordinator

Role Purpose

We are looking for a proactive and detail-oriented Operations Coordinator to support the daily operations of our Taiwan office and service organization.

This role serves as the primary coordinator for office administration, overseas employee support, vendor management, travel arrangements, and operational logistics. The ideal candidate enjoys solving problems, coordinating with different stakeholders, and ensuring day-to-day operations run smoothly.

Key Responsibilities

Employee Support & International Team Coordination
Support overseas employees and visiting engineers with accommodation, transportation, onboarding, and daily operational needs.
Coordinate work permits, ARC applications, site access, and other administrative requirements.
Act as the primary local contact for international employees requiring assistance in Taiwan.

Office & Facility Operations

Manage office operations, supplies, equipment, and workplace facilities.
Coordinate with property management companies, landlords, and service providers to resolve daily office and accommodation issues.
Support office expansion and workplace setup activities when required.
Travel & Logistics Coordination
Arrange domestic and international travel, transportation, hotel bookings, and visitor support.
Coordinate engineer deployment logistics and customer site access requirements.

Vendor & Administrative Management
Manage relationships with vendors, landlords, travel agencies, and external service providers.
Track contracts, service requests, and operational expenses.
Ensure timely resolution of operational and administrative issues.
Expense & Finance Administration
Process expense reimbursements and support invoice management.
Maintain operating expense records and support monthly financial administration activities.
Coordinate with accounting and external partners when required.
General Administration Support
Maintain documentation, reporting records, employee information, and administrative databases.
Support management with operational coordination and special projects.
Requirements

Experience

2+ years of experience in Administration, Office Management, Operations Coordination, Executive Assistant, HR Coordination, or similar roles.
Experience in multinational corporations or supporting overseas employees is a plus.
Language
Fluent Mandarin.
Good English communication skills for working with global teams.

Skills

Strong organizational and multitasking abilities.
Ability to independently drive issues to closure.
Comfortable working in a fast-paced and growing environment.
Proficient in Microsoft Office and Google Workspace.
Personal Attributes
Positive attitude and strong sense of ownership.
Detail-oriented and highly reliable.
Strong communication and problem-solving skills.
Able to manage multiple priorities under pressure.