YMCA In Westfield - Member Services Representative - Weekday Opener

Open 22d

Summary

Open the Westfield YMCA weekday front desk, greet members, handle check-ins, and provide friendly customer service in a fast-paced environment.

The primary function of this position is to provide excellent member services.

Ability to stand for extended periods of time
Ability to sit, walk, kneel, balance, reach, push and pull
Ability to climb stairs (depending on the facility)
Ability to lift and carry up to 40 lbs.
Ability to use close and distant vision
Ability to establish and maintain positive relationships with staff, parents, program participants, the general public and overall work effectively on a team
Ability to work as a team member and possess the core values that meet the YMCA mission
Ability to maintain confidentiality regarding personal information on children, family and YMCA staff
Ability to work in a variety of environments, specifically those fast-paced and subject to noise
Ability to concentrate and work under time constraints, even when distracted by noise and activity
Occasional exposure to heat, cold, water, dirt and dust
Ability to listen and communicate (verbally) with members and staff effectively
Ability to alphabetize, read and write
Ability to prioritize, analyze, reason, solve problems, make sound judgment, draw conclusions, make decisions and occasional negotiate
Ability to follow instructions, give directions/train others and occasionally lead/direct activities
Must display attention to detail, resourcefulness, and adaptability.
Ability to observe and promote safety and security procedures
Ability to physically and mentally respond to emergencies and administer First Aid effectively