YMCA YFS Site Manager
Join the YMCA of Metropolitan Washington – Youth & Family ServicesMake a Difference in the Lives of Underserved Youth and Families
At the YMCA of Metropolitan Washington’s Youth & Family Services, our team members are driven by a shared commitment to service, leadership, and equity. Many of our staff join us because our mission aligns with their values—they’re passionate about helping others and creating lasting change for youth and families in our community. If this speaks to your heart, we invite you to become a part of our mission-driven team.
Why Work With Us?We offer a comprehensive and competitive benefits package to support your personal well-being and professional growth, including:
Competitive salary and generous paid time off
Medical, dental, and vision coverage
Dependent care flexible spending account (FSA)
Substantial employer contributions to the YMCA Retirement Fund
Opportunities for professional development and advancement
A collaborative and positive work environment with ongoing training
Join us for a fulfilling career where your work matters—every day.
Position: Site Manager – Youth & Family Services
Location: Montgomery CountyReports To: Program Director
As a Site Manager, you will provide leadership and oversight to a team that includes Family Case Managers, Mental Health Therapists, Youth Development Specialists, Community Site Coordinators, and Community Service Aides. You will be responsible for ensuring quality program implementation, staff supervision, and compliance with organizational and contractual standards.
Key Responsibilities:
Supervise direct service staff and support the Director with both programmatic and administrative tasks
Provide on-site oversight of school-based service delivery
Represent the program at Montgomery County Public Schools (MCPS) and YMCA meetings
Monitor and ensure contract compliance through documentation and performance in systems such as eICM, internal tracking platforms, and electronic health records
Track and manage staff attendance and punctuality
Provide ongoing coaching, motivation, and support in accordance with YMCA policies
Identify staff training needs and implement professional development plans
Hold staff accountable for responsibilities and address performance concerns respectfully and legally
Foster a positive, goal-oriented team culture; resolve conflicts when necessary
Serve as a knowledgeable resource to staff and promote team enrichment
Coordinate with school partners to facilitate referrals, obtain consent, and orient families to services
Perform other related duties as needed
Qualifications:
Education:
Bachelor’s or master’s degree in psychology, social work, or a related human services field
Bilingual in English/Spanish strongly preferred
Experience:
Minimum 1-3 years of experience supervising professional staff in a human services settingOnly candidates with documented supervisory experience will be considered
Experience collaborating with schools and community-based organizations
The YMCA of Metropolitan Washington is an equal opportunity employer and values a range of perspectives, experiences, and backgrounds. We strive to be a welcoming organization where all staff, members, and communities feel respected, supported, and that they belong.
Ready to lead and inspire?Apply now to be part of a team that uplifts communities and transforms lives—every day.